Frequently Asked Questions2019-05-28T15:36:50-05:00
What type of payments do you accept?2018-02-03T15:54:54-06:00

We accept all credit cards, debit cards, checks, money order and cash.  The most convenient method is to pay by credit card, bank card, or check and then sign up for auto-payments.  Auto-payments will be deducted on the first of the month.

Is a deposit required?2021-11-17T07:51:39-06:00

Yes.  A $40 deposit is required.  This is refundable and a credit will be placed on your credit/debit card that you used or in the form of a check if you pay by check once you have called to cancel your unit.  The unit must be swept clean and undamaged in order to receive your deposit.

Do I need to bring my own lock?2021-11-17T07:48:38-06:00

Yes.  We do not provide a lock.  Below are the type of padlocks we recommend.  Disc locks (circular locks) are the most secure.  You can find them at Home Depot or Menards.

 

How long do I have to sign up for?2018-02-03T16:07:16-06:00

We offer month to month leases, meaning no long term contracts and no commitment.

When can I get to my belongings?2021-11-29T09:42:47-06:00

We offer our clients access 365 days per year with the gate hours being open 24 hours a day and seven days a week.  However, our office is closed on Sunday.

Do you have outdoor storage for boats, RVs and other vehicles?2018-10-11T20:23:54-05:00

Our 10 x 32 unit would be long enough for boat storage if you chose to rent a unit.  The door size is 9 ft wide x 7 ft high.

Where is the office located?2018-02-03T16:07:41-06:00

We currently do not have an office on site. We can process payment information over the phone and assign you your unit. If you would like, you can call and set up an appointment with the manager and they will meet you on site, show you a unit, answer any questions you may have, process payment information, and sign the lease if you would like.

Do I need to give a notice if I plan to vacate my unit?2021-11-17T07:57:00-06:00

No.  Once you are completely moved out and the unit is swept out, call, text, or email and we will refund you for the prorated amount and your deposit.

What happens after I reserve online?2018-02-03T16:08:02-06:00

Once you submit your reservation, you will be contacted by the manager within 24 hours.  At that time, you will be assigned a unit number and your information will be verified.

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